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Electronic access to ID Cards is available 24/7 by creating an account with BCBS of MA online at www.bluecrossma.org or by downloading the MYBLUE app to your smart phone or device. To create your account you will need your Member ID number. Please contact University Health Plans at 800-437-6448 if you need your Member ID number.
If you have specific questions about your claims or need help with the app or online portal you can contact BCBS Member Services at 888-753-6615.
If you have questions about your eligibility or need to update your address or request a new ID card, please contact University Health Plans at 800-437-6448
Students who waived the SHIP may qualify for special enrollment rights if they incur an involuntary loss of other coverage. To request an enrollment form and premium quote, contact the Bursar's Office at (508) 793-2521 or bursar@holycross.edu.
To enroll, you must submit an enrollment form, a letter from your prior insurance company documenting your loss of coverage, and payment within 60 days of the qualifying event. If all items are received by the deadline, coverage will be effective as of the first day without coverage under your prior plan.
For waiver, enrollment, eligibility, general benefit questions or plan issues
contact University Health Plans at 833-251-1732.
For specific benefit or claims questions
contact Blue Cross Blue Shield of Massachusetts at 888753-6615.