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The New School

Online Insurance ID Card

If are currently enrolled in The New School’s Student Health Insurance Plan, administered by Aetna Student Health, below is important information regarding how to access your plan benefits and claim information, insurance ID cards, and instructions for finding an Aetna doctor, hospital and pharmacy.

Plan Benefits:

To access the Plan Summary and Plan Highlights, please visit www.aetnastudenthealth.com/newschool.

Insurance ID Cards:

Insurance cards will be available at the start of the coverage period. You can access your insurance ID card in the following ways:

  1. Go to www.aetnastudenthealth.com/newschool and in the middle of the page click on “Print ID Card” to print an insurance ID card. You will need to enter your New School Student ID number and date of birth.
     
  2. Download the Aetna Mobile app on your smartphone to view your insurance ID card. For more information about Aetna Mobile, visit https://www.universityhealthplans.com/pdf/AetnaMobile-0317.pdf.
     
  3. Request an insurance ID card in the mail from Aetna Student Health. Call Aetna Customer Service at 800.878.1927 for all insurance card requests.

Access your Insurance Claims:

Create an Aetna Navigator account to view plan benefits, claims, discounts and to find a doctor. To sign up for Aetna Navigator, go to www.aetnastudenthealth.com/newschool and at the bottom of the page click on “Aetna Secure Member Website”, then “Register/Login”.

Find a Doctor:

You can search for a doctor using Aetna’s DocFind tool. Go to www.aetnastudenthealth.com/newschool and click on “Find a doctor, hospital or pharmacy”. 

Please note: All eligible students are automatically charged for the Health Insurance Fee at registration and enrolled in the Student Health Insurance Plan. If you have your own private health insurance and wish to waive/decline the student health insurance coverage, you must submit an Online Waiver Form each school year before the waiver deadline. To submit a waiver to decline the student health insurance coverage, go to www.universityhealthplans.com and choose “The New School” link to access the waiver form.